FAQ
1. Custom Orders
- I want to order a custom-made bag, how do I go about this?
Reach out to us through the Live Chat option located at the lower right corner of your display or by sending an email to hello@abramdorcas.com, detailing your needs. We will promptly respond with solutions to transform your vision into reality.
2. Shipping
-
Which countries do you ship to?
For now, we ship to Singapore and Malaysia.
-
When will I receive my order?
Orders to Singapore typically take 2 to 3 business days, while orders to other countries that we ship to, usually take 2 to 3 weeks.
-
Where does my order ship from?
Your order will ship from Singapore, where all our products are handcrafted.
3. Returns and Refund
- Do you accept returns?
Every one of our products are carefully inspected before they're shipped. In the unlikely event that they are issues with the product you've received, drop us an email at hello@abramdorcas.com.
Let customers speak for us
The bag is really good quality with excellent hardware. It's well made with attention to detail. It's a really lovely addition to your wardrobe! Highly recommended :)
Excellent value for money. I especially like the fact that they take bespoke and tailor-made orders and are flexible with design. Have ordered a few bespoke bags for my friends and colleagues. They loved the fact that this is unique and unavailable anywhere else, especially the fact that they will be the only ones using these unique products.
These handmade bags are beautifully crafted, each one a unique blend of style and quality. They're built to last, making them perfect for anyone who values both practicality and elegance. And to boot, every purchase supports a talented female entrepreneur—what's not to love?
it was a gift to a friend and my friend loves the bag
I received two gorgeous gifts from a friend of mine about 2 days ago. One of it was the tote bag (Anpan Crossbody Handbag) & the other was the handbag (Batik Large Grocery Shopping Tote).
I am currently still in awe of the handiwork and the details of the bags that was obviously made with such precision, love and passion.
Thank you to my lovely friend for introducing me to this wonderful self-owned handcrafted business & a warm thank you and appreciation to Abram & Dorcas. Will definitely look out for more designs.
I was gifted this beautiful bespoke set of clutch and card holder by a friend. A practical and good looking gift. I am using this quality set a passport holder and personal card holder. It also doubles up wonderfully as a summer occasion clutch bag. An absolutely fabulous present. I thank the genius designer for this lovely gift! ❤️
This bag is one of my favorites as it is a very practical bag i use daily during lunch hours. Well done Abram & Dorcas.
This beautiful bag is so perfect to carry everywhere and anywhere with traditional wear and also normal wear. It fits any occasion. I am able to put my car keys, wallet, phone, tissue and lipstick. Highly recommended!! Also loving all the collection by this amazing designer. Self made products is always the best. That’s when you know how much of care and effort is put into making these bags 💞
