FAQ
1. Custom Orders
- I want to place a custom order, how do I go about this?
To place a custom order, please fill in the details on the page below and we’ll be in touch on how to proceed with the order.
Click here to place a custom order.
- Do you offer personalisation?
Yes, we do. The type of personalisation we offer is hand-embroidered alphabets. Personalised products must be made-to-order, it cannot be done on ready stock products. Please reach out via the chat option here or on Instagram @abramdorcas to work with us to create your personalised products.
2. Shipping
- Which countries do you ship to?
We ship to Singapore, Malaysia, Hong Kong, Australia and the United Kingdom. Some small items can be shipped to the US. Please select 'Unites States' as your country, if you're shopping from the US.
- When will I receive my order?
Orders to Singapore typically take 2 to 3 business days, while orders to other countries that we ship to, usually take 2 to 3 weeks.
- Where does my order ship from?
Your order will ship from Singapore, where all our products are handcrafted.
3. Returns and Refund
- Do you accept returns?
Every one of our products are carefully inspected before they're shipped. In the unlikely event that they are issues with the product you've received, please reach out to us at hello@abramdorcas.com.
Let customers speak for us
I received a tartan velvet pouch and banana fibre notebook with cover - both items are really unique and lovely! I currently use the soft pouch to store my treasured accessories :) Really appreciate the creativity, care and workmanship of these items 💙
Gorgeous bags made with quality fabrics and lovely designs. The matching charms are equally amazing. They are practical, and I see myself loving them for years to come! 🧡 p.s. the bags came delicately wrapped and packaged (truly a labour of love!)
The bag is really good quality with excellent hardware. It's well made with attention to detail. It's a really lovely addition to your wardrobe! Highly recommended :)
Excellent value for money. I especially like the fact that they take bespoke and tailor-made orders and are flexible with design. Have ordered a few bespoke bags for my friends and colleagues. They loved the fact that this is unique and unavailable anywhere else, especially the fact that they will be the only ones using these unique products.
These handmade bags are beautifully crafted, each one a unique blend of style and quality. They're built to last, making them perfect for anyone who values both practicality and elegance. And to boot, every purchase supports a talented female entrepreneur—what's not to love?
it was a gift to a friend and my friend loves the bag
I received two gorgeous gifts from a friend of mine about 2 days ago. One of it was the tote bag (Anpan Crossbody Handbag) & the other was the handbag (Batik Large Grocery Shopping Tote).
I am currently still in awe of the handiwork and the details of the bags that was obviously made with such precision, love and passion.
Thank you to my lovely friend for introducing me to this wonderful self-owned handcrafted business & a warm thank you and appreciation to Abram & Dorcas. Will definitely look out for more designs.
I was gifted this beautiful bespoke set of clutch and card holder by a friend. A practical and good looking gift. I am using this quality set a passport holder and personal card holder. It also doubles up wonderfully as a summer occasion clutch bag. An absolutely fabulous present. I thank the genius designer for this lovely gift! ❤️
This bag is one of my favorites as it is a very practical bag i use daily during lunch hours. Well done Abram & Dorcas.
This beautiful bag is so perfect to carry everywhere and anywhere with traditional wear and also normal wear. It fits any occasion. I am able to put my car keys, wallet, phone, tissue and lipstick. Highly recommended!! Also loving all the collection by this amazing designer. Self made products is always the best. That’s when you know how much of care and effort is put into making these bags 💞
